Are you feeling stuck? Reach out to a professional for assistance.
If you need technical help with:
► logging in,
► course/enrollment status,
Please contact the UITS Technology Support Center:
Chat and Website: https://techsupport.uconn.edu (See "Chat")
Online Resources: https://confluence.uconn.edu/ikb
HuskyCT, Kaltura, Collaborate
If you need assistance planning or implementing aspects of your course requiring technology, such as HuskyCT, Kaltura, or Collaborate or if you want to learn about HuskyCT features or tools, please contact the Center for Excellence in Teaching and Learning’s Educational Technology and Learning Initiatives department:
Specialty areas: Technology "Test Run" (WebEx, Collaborate Ultra), HuskyCT, Video Recording, Video Conferencing, Online Assessment Creation, General HuskyCT Support
Teaching & Pedagogy
If you need teaching or pedagogical help, please contact the Center for Excellence in Teaching and Learning’s Faculty Development Programs:
Specialty areas: Pedagogical questions, Course Design and Planning, Online Assessment Strategies, eCampus Templates
Where should I direct students to find help?
Student HuskyCT (Blackboard) Support:
- Phone: 1-855-308-5616
- Online: http://huskyct24x7.uconn.edu
We can help you.
If you need technical help (connectivity, issues logging in, course/enrollment status, etc), please contact the UITS Technology Support Center.
If you need assistance with HuskyCT features or tools, including Kaltura and Collaborate), please contact the Center for Excellence in Teaching and Learning’s Educational Technology and Learning Initiatives department.