ZKT_Need Support?

Are you feeling stuck? Reach out to a professional for assistance!


Technical Help

If you need technical help with:

connectivity,
logging in,
course/enrollment status,
etc.

Please contact the UITS Technology Support Center:

Email: techsupport@uconn.edu

Phone: 860-486-4357

Chat and Website:  https://techsupport.uconn.edu (See "Chat")

Online Resources: https://confluence.uconn.edu/ikb


HuskyCT

If you need assistance planning or implementing aspects of your course requiring technology, such as HuskyCT, Kaltura, or Collaborate or if you want to learn about HuskyCT features or tools, please contact the Center for Excellence in Teaching and Learning’s Educational Technology and Learning Initiatives department:

Email: edtech@uconn.edu
Phone: 860-486-5052


Teaching & Pedagogy

If you need teaching or pedagogical help, please contact the Center for Excellence in Teaching and Learning’s Faculty Development Programs:

Email: cetl@uconn.edu
Phone: 860-486-0457

Consult: Sign up for an individualized consult

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Not Sure What Kind of Help You Need?

Fill out a support request form and describe what type of support you need.  This will generate a support request that will be routed to the appropriate group.


Where should I direct students to find help?
For students:

Technical Help

If you need technical help with:

connectivity,
logging in,
course/enrollment status,
etc.

Please contact the UITS Technology Support Center:

Email: techsupport@uconn.edu

Phone: 860-486-4357

Chat: techsupport.uconn.edu

Online Resources: https://confluence.uconn.edu/ikb

HuskyCT

 

Student HuskyCT (Blackboard) Support:

We can help you.


If you need technical help (connectivity, issues logging in, course/enrollment status, etc), please contact the UITS Technology Support Center.


If you need assistance with HuskyCT features or tools, including Kaltura and Collaborate), please contact the Center for Excellence in Teaching and Learning’s Educational Technology and Learning Initiatives department.